CUSTOMER INFO

How do I place an order?
Orders can be placed directly through the website. Each order is made fresh and within 24 hours on Monday-Wednesday. If you place an order after Wednesday, your order will be dispatched on the following Monday.

When will I receive my order?
Orders are baked fresh and shipped express within 24 hours of placing your order. You’ll receive an email with tracking information once your order has been dispatched.

How long do your cookies last?
As our cookies don’t contain preservatives, they are best enjoyed as soon as possible. We recommend you consume them within 5 days. Keeping them sealed and stored in a cool dry place will keep them fresh for as long as possible.

Can I heat up the cookies?
Yes! For that fresh-from-the-oven experience, warm cookies in the microwave for 10–15 seconds until the centre is soft and fudgy.

Do you cater for dietary requirements?
Unfortunately, we cannot guarantee that our products are free from allergens, as all items are prepared in a kitchen that handles dairy, eggs, wheat, soy, nuts and gluten.


If you have any other questions don't hesitate to reach out via email

cakewithchloe@gmail.com